Tuesday, August 31, 2010

Nepmatic Sdn Bhd?? Never!!!

I bought a Canon EOS 1000D together with an extra canon EF 70-300mm lens and 2 kenko filtes from Nepmatic Sdn Bhd from gurney branch in Penang. The seller looks honest and can really sell his product. But... when I got back and do some research this is what I get.

Problems:

1) Canon EF 70-300 mm f/4-5.6 USM bought it for RM 1000 when it retails at RM880! Cheated? Yes of course! They told me it retails at RM1399 and can give me discount not knowing the real price I bought it. Proof: (http://www.canon.com.my/p/EN/325-EF-Lenses/833-Telephoto-Zoom/1104-EF75-300mm-f-4-5-6-III-USM/)

2) The lens warranty when i bought it they told me it is along with the body warranty. After i called Canon they told me no such thing. When i return a call to Nepmatic they told my its in house warranty! To add on further Canon told me their system does not register the serial number of the lens I bought from Nepmatic. But they have yet to confirm with me therefore i am waiting for their reply on this matter. Btw the people in Canon are really helpful.

3) Kenko lens filter bought it at RM 75 per piece when i can get in KL at RM39! Plus it could be a duplicate of the original one (in other words fake!) but have yet to confirm whether its a duplicate but the casing of the filter is in a paper box. I have email one of the seller of kenko filter from a reputable online website and he told me its 100% fake because its always in a plastic box. But i am not jumping into conclusion until i get a reply from the supplier of kenko filter futuromic.

So to all my friends out there unless you have done your homework and know what you want please, you know where to go. There are better and much more reputable company like fotokem, canon's own authorized shop to get your camera from.

I really cannot believe how dumb I was to fall into the trap of this seller! This is the last time for me. Next time I don't mind paying more but am assured of the originality of the product i buy. CHEAP THINGS ARE NEVER GOOD THINGS!