Never go to NEPMATIC SDN BHD (Gurney Plaza)!

Sorry for the late update on my previous post on Nepmatic Sdn. Bhd. Canon just replied me one month back and double confirm that Nepmatic is not one of their authorize dealer! So i cannot get back the extras they charged me for the lens!! and on top of that its not a canon warranty!!! ITS A SO CALLED "IN HOUSE WARRANTY"! Rubbish!!! Thought of channeling my complain to Consumer Rights but apparently I will have to go for the hearing in Penang when I am back here in KL! How unfair! They (Nepmatic ppl's) should come to me since they cheated me on both the lens price, warranty and the KENKO filters (considering that most of the authorise dealer said it could be fake and its way overpriced)!!! So dear all camera buyers unless you are sure about the originality and the price dun go to that shop! they might just burn a big hole in your pocket!

Below are letters from both kenko global and canon malaysia

1) Kenko

Dear Mr. /Ms. Benjamin Ang,

Thank you very much for your inquiry to Kenko Co., Ltd.

It is highly possible that the filter you bought is fake because the filter you bought is discontinued a long time ago.
But we cannot confirm it is fake or not just by seeing the image.

Yours sincerely,

Yumiko Kikuchi
International Division
___________________________________________
Kenko Co., Ltd
Nischi-Ochiai 3-9-19
Shinjuku-ku, Tokyo

2) Canon Malaysia

Hi Mr Benjamin,

I must apologize again for the delay in our response. With regards to this ongoing inquiry, and pursuant to our phone conversation, I am saddened to confirm that Nepmatic Sdn Bhd, the dealer stipulated in our previous discussions, is NOT an authorized Canon dealer or reseller. Nepmatic is indeed listed in our system, but not as a dealer or reseller.

I must deeply apologize for the inconvenience caused, and for the length of time it took to confirm this. In these cases, Canon Malaysia cannot take action against the dealer in question, as they do not answer to us.

I sincerely wish I could have been of further assistance. Please do let us know how we may assist you further.

Wishing you a good day,

I GOT MORE LETTERS! IF I PURSUE THIS CASE TO CONSUMER RIGHTS I WILL DEFINITELY WIN! If only time permits and Penang is nearer to KL! Dear readers please tell your friends. Better safe than sorry.